STANLEY Security and I-View Now Announce Partnership for Live, Actionable Verified Alarm Response
INDIANAPOLIS, IN – (November 23, 2015) – STANLEY Security, a leading global manufacturer and integrator of comprehensive security solutions for a wide range of industries, announces its partnership with I-View Now, a cloud-based video verification service that communicates event- based clips and live video from alarm events using its award-winning central station video interface. The partnership strengthens STANLEY Security’s position as a superb video alarm verification monitoring services provider and now enables its customers to participate in the real-time decision-making process of determining the likelihood of a crime in progress associated with their alarm activity.
I-View Now was created to simplify verification of video alarms during the dispatch process, help reduce false alarms, and to increase apprehensions through the cloud-based portal, where live, situational events can be viewed. When a customer’s alarm is triggered, the ProtectionNet™ Customer Service Center operator can watch a recorded clip of the circumstances that caused the alarm, as well as view the facility or property in real-time. This removes the guessing game about what caused the system to go into alarm, allowing for quick, direct and dependable police dispatch. Simultaneously, customers can look at the same actionable video — on their mobile devices or computers — that the central station operator is viewing to help determine the authenticity of the incident and communicate with the central station.
Industry experts anticipate that this collaboration between the operator and the customer – seeing the tangible, detectible event at the same time – will have long-reaching impact with first responders and law enforcement where delayed response and false alarms are an ongoing issue. Providing dependable, accurate information, by both viewing parties, as the event is playing out, could significantly decrease false alarm incidents and result in improved outcomes with police departments around the country.
We look forward to a mutually beneficial, long-term partnership with I-View Now, one that has generated enormous interest in our ability to offer our customers an expanded portfolio of video verification options with mobile capabilities,” states Rich Mellott, Director of Product Management, STANLEY Security. “In the past, we’ve had to manage disparate proprietary solutions, and, while it served our needs at the time, we now have the flexibility to provide a greater value of situational awareness in a highly reliable, rapid and secure way to STANLEY’s legacy customer base and new customers alike.”
“We all agree the traditional burglar alarm is a deterrent to crime, yet we also know video verification is a significant enhancement to traditional security solutions,” said Larry Folsom, President and CEO of I-View Now. “End users want to consume actionable video whenever they want to. With our partnership, STANLEY customers will not only be able to view live video of their facilities, but they can also touch a button to call the central monitoring station at that moment, if they choose to.”
For more information on the partnership and STANLEY’s alarm verification solutions, please visit www.stanleycss.com/solutions-by-need/video-surveillance.
About STANLEY Security
STANLEY Security, a division of Stanley Black & Decker (NYSE: SWK), is a provider of integrated security solutions defining the future of the security industry. STANLEY delivers a comprehensive suite of security products, software and integrated systems with a strong emphasis on service. STANLEY is powered by a culture of continuous innovation, providing revolutionary technology and unmatched customer service to commercial, institutional and industrial businesses and organizations. We focus on complete customer transparency and operational excellence in the five customer touchpoints: account management, installation, service, monitoring and billing. STANLEY takes pride in our signature approach to doing business – offering global resources, with a local touch. As one of the world’s largest and most comprehensive security providers, we’re protecting what’s important to you by designing, installing, servicing and monitoring an extensive array of products and solutions that span the entire security spectrum:
- Specific Solutions for Education, Retail, Healthcare, Financial Services, Government and more
- Intrusion, Fire, Access Control and Video Surveillance Systems
- Systems Integration
- Software Support Solutions
- Automatic Entrance Solutions
- Door Locking Hardware, Closers & Exit Devices
- Master Keyed Systems
- Safe Lock & Vault Solutions
- EAS Asset Visibility Solutions
- UL & Bilingual ULC Monitoring Services
- Real-Time, Online eServices
About I-View Now
View Now is a patented cloud based video verification service that relates alarm events with video clips from off the shelf security systems, DVRs, NVRs, Videofied, IP cameras, partner clouds, and remote applications. All video plays for the operator in our universal player and all operator actions are stored in the event history of the central station software. Simultaneously, a text message or email can be sent to the end user so they can view the same actionable video (event clip and live view) on their mobile device or computer. I-View Now is a true integration of video and central station software.