Transform Insight into Intelligence with eServices 2.0
STANLEY’s eServices 2.0 provides real-time visibility on all your security systems – intrusion, video surveillance, access control, and fire detection – aggregated onto a single online interface for efficiency, business intelligence and security insight. See the big picture, identify trends and perform analytics to proactively plan security strategy and operations with your own personalized dashboard.
Insight into Intelligence: eServices 2.0
- Single-Sign-on for all Security Data – Real-time visibility on all your security systems: intrusion, video, access, and fire.
- Identify Trends & Perform Predictive Analytics – Proactively plan your security strategy with a feature-rich personalized dashboard.
- Business Intelligence on the Go – Complete reports and full functionality on any mobile device.
- Save Time with Self-Service – Schedule service requests and manage passcards, action plans, call lists, open/close schedules, and more, all online.
- Built on Customer Feedback – Request new eServices features with online tracking and a direct link to development team.
- Intuitive User-Interface – Easy navigation that minimizes clicks, auto-form complete functionality, and more.
- Reporting How You Want It – Create custom groups/criteria to filter and report on the data points that matter for your business.
Feature-Rich Personalized Dashboard
eServices 2.0 turns Insight into Intelligence by giving you the power to streamline and digest all your security data on a single, personalized dashboard for actionable decisions.
- Visualize Data Your Way – Completely customizable, you define the report, filter criteria, grouping, time span, and visualization type.
- Gauge Visualization – Set metric thresholds and monitor performance against them, such as the number of missed opens/closes for a given time period.
- Line Chart – Visualize data trends and group criteria to see metrics over time. Is an issue developing, or are corrective actions showing improvement?
- Table Summaries – View summary reports of your most pertinent metrics for added visibility and convenience.
- Pie Chart – See distribution of data for a given time period, allowing you to identify which areas require attention.
We Hear You, and STANLEY Responds
eServices 2.0 is built on over a decade of customer feedback, and we are always looking to hear what you need to make your security operation more productive.
The Issue & Feature Request functionality in eServices 2.0 gives you a direct link to the product development team. When you utilize the Issue & Feature Request tool, you can:
- See the status of your request
- See when the team starts development
- See when the feature will be completed
- View a full history and tracking of logged requests
- Share comments with the development team for even more transparency
Save Time with eServices 2.0 Self-Service Features
Identify trends, control user access, create real-time notification alerts, and get reports how you want them.
View and manage system activity, drill down and identify issues, and manage passcards, action plans, call lists, open/close schedules, etc., all online.
Installation & Service
Stay informed with your installation and service projects across all locations, schedule service requests online, and track your service technician's ETA.
Control costs and manage all invoices, contracts, and associated documentation online.